Privacy policy

At The Self Care Space, we believe your personal information should be treated with care, clarity, and respect. This Privacy Policy explains what we collect, how we use it, and your rights when you interact with our website or services. Our aim is to keep things transparent so you always feel safe and informed.

The Self Care Space (“we”, “us”, or “our”) is operated by Phoebe Greenacre LTD, a company registered in England and Wales. We process your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

❍ Information We Collect

We collect non-personally identifying information that web browsers and servers typically make available — such as browser type, language preference, referring site, and the date and time of each visit. This helps us understand how people use our website so we can continue to improve it.

We may also collect potentially personally identifying information, such as IP addresses, especially for users who log in or leave comments.

❍ Personally Identifying Information
You might share personally identifying information with us when you: ✧ Subscribe to our mailing list
✧ Join our membership
✧ Purchase a product or service
✧ Contact us for support or collaboration

We only collect the information needed to provide what you’ve asked for. You can choose not to share this info, though certain features may not be available without it.

❍ How We Use Your Information
We use your information to: ✓ Communicate with you about your purchases, bookings, or account
✓ Deliver access to programs and digital services
✓ Send updates, offers, or newsletters (only if you’ve opted in)
✓ Respond to your questions or requests

You can unsubscribe from emails anytime by clicking the link at the bottom of our messages.

❍ Protection of Your Data
Your privacy is important to us. We only share your data with: ✦ Team members and contractors who need it to deliver services
✦ Trusted third-party services (like payment processors or email platforms)
✦ Authorities, but only when legally required (e.g. court orders)

We take reasonable precautions to prevent data misuse, unauthorised access, or loss. Your information may be stored or processed outside your country if required, but always with care and compliance.

❍ Cookies
To improve your online experience, we use cookies to: • Remember your preferences
• Personalise content and advertising
• Track website performance

You can choose to disable cookies in your browser settings. If you continue using the site without changing these settings, we assume you’re happy with our cookie use. Please note: some features may not function properly without cookies.

❍ Affiliate Disclosure
Some of our links may be affiliate links. This means we may earn a small commission if you make a purchase through them — at no extra cost to you. It’s one way we support our business and continue to provide helpful content.

❍ Ads & External Links
You might see ads or links to third-party sites while using our website. We don’t control these websites, and we aren’t responsible for their content, privacy practices, or how they handle your data. Always review their policies before interacting with them.

❍ E-Commerce & Transactions
If you buy something from us, we’ll collect the information needed to process your payment — including billing details. This data is used only to complete the transaction and provide what you’ve purchased. We don’t store payment information on our servers or share it beyond what's necessary to complete your purchase securely.

❍ Business Transfers
If The Self Care Space or Phoebe Greenacre LTD is ever sold, merged, or acquired, your information may be transferred as part of that process so services can continue smoothly. By using our site, you acknowledge and accept this possibility.

❍ Your Rights
You have the right to: ❍ Access the personal data we hold about you
❍ Request corrections or deletion of your information
❍ Withdraw consent to marketing communications
❍ Lodge a complaint with a data protection authority

To exercise these rights, email us at: hello@theselfcarespace.co

❍ Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here, and your continued use of the website means you accept the updated terms.

Last updated: April 2025

❍ Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out to:
📧 hello at theselfcarespace.co